AI Systems Engineer

About Heritage Companies

At Heritage Companies, the culture, spirit, and traditions of New Mexico shape everything we do, including how we support our teams. We’re proud to offer a workplace centered on the experience of our employees, encouraging growth and upward movement across our hotels, restaurants, and destinations. Team members enjoy special perks throughout the state, from hotel and spa discounts to savings at all Heritage restaurants, ensuring every member of the Heritage family feels connected, cared for and part or something extraordinary.

Why This Role Matters

We are seeking a Technology Systems Engineer who will shape how technology powers the guest experience and daily operations across Heritage Companies.

In a hospitality company built on culture, service, and human connection, technology should never be a barrier, it should be an accelerator. This role ensures our systems work seamlessly behind the scenes so our teams can focus on what matters most: delivering exceptional, memorable experiences.

You will design, build, and maintain the technology that connects our hotels, restaurants, and corporate teams, directly impacting how we operate, how we scale, and how our guests experience our brand.

From launching new properties to enhancing digital guest journeys, your work will influence every touchpoint of the Heritage experience. You will simplify complexity, solve high-impact problems, and bring thoughtful, scalable solutions to a dynamic and growing organization.

This role matters because when our technology is intentional, efficient, and aligned, it allows our people to take care of our guests, and allow our guests to experience the very best of Heritage.

What You’ll Do:

• Own the full lifecycle of Heritage’s technology systems, including development, deployment, maintenance, and optimization across internal and guest-facing platforms
• Build and manage applications, automations, and integrations that support business operations, data flow, and team efficiency
• Maintain and enhance internal systems including dashboards, workflows, identity/access management, and communication infrastructure
• Manage and optimize guest-facing technology including websites, digital experiences, and integrations with PMS, guest data platforms, and related systems
• Ensure all systems align with luxury hospitality standards in performance, usability, and design quality
• Leverage AI-driven development tools to accelerate delivery, improve workflows, and scale technical capabilities
• Produce clear, structured documentation including system architecture, implementation guides, and operational references
• Identify inefficiencies, simplify systems, and implement scalable solutions that improve performance and reduce manual effort
• Partner with leadership to execute technical priorities and contribute to long-term technology strategy

Why You’ll Love Working With Us

• Competitive pay and comprehensive benefits including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
• Free employee parking!
• Opportunity to contribute to large-scale initiatives and long-term innovation!
• Own meaningful work from end to end, with real impact across hotels, restaurants, and corporate operations!
• See your work come to life in real time – supporting both team members and guest experiences daily!
• Grow alongside the business with opportunities to expand your scope, deepen your expertise, and evolve your career!
• Work with leadership that values curiosity, innovation, and forward-thinking approaches to technology!
• Be part of a purpose-driven company that celebrates culture, community, and belonging!

• Proven experience with AI-assisted development workflows and automation
• Strong foundation in HTML, CSS, and JavaScript
• Proficiency with Git, version control, and deployment processes
• Experience with APIs, system integrations, and databases
• Working knowledge of networking and DNS
• Strong technical writing and documentation skills
• Ability to navigate vendor systems and solve problems with limited documentation
• Highly autonomous with strong systems thinking and problem-solving abilities
• Experience with Cloudflare or similar infrastructure platforms
• Python or scripting experience
• Experience with enterprise systems (SSO, permissions, provisioning)
• Website development (CMS or static site generators)
• Familiarity with hospitality technology systems
• Experience with multi-site operations, networking, or monitoring tools