Lead Software Engineer - Encompass Administrator

As a Manager of Software Engineering at JPMorganChase within the Home Lending, you lead multiple teams and manage day-to-day implementation activities by Interpreting technical and business objectives, identifying challenges and providing innovative solutions to address them.

Job responsibilities

• Proven track record in supporting mortgage operations by enhancing workflow efficiency, ensuring compliance, and managing system integrations.
• Provides guidance to immediate team of software engineers/system analysts on daily tasks and activities.
• Ensures optimal performance of all Home Lending systems leading to enhanced productivity and adherence to compliance regulations.               
• Design and maintain custom input forms, business rules, field triggers, loan programs, and personas to streamline lending workflows.       
•  Support system upgrades, testing, and change management, ensuring minimal disruption during releases.
• Sets the overall guidance and expectations for team output, practices, and collaboration.
• Anticipates dependencies with other teams to deliver products and applications in line with business requirements.
• Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements.
• Creates a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Experienced Encompass Administrator with over 7+ years of hands-on expertise in configuring, customizing, and maintaining the Encompass LOS platform to support retail, wholesale, and correspondent lending channels.
• Familiarity with API calls, Encompass plugins, OOP framework, and version control tools like GitHub.
• Exposure to JavaScript, particularly in the context of Encompass Web.                    
• Experience in writing and maintaining REST / SOAP Based APIs.      
• Working Knowledge of CI/CD pipelines, Git -based workflows or configuration-as-code practices. 
• Experience leading technology projects and managing technologists and practical cloud native experience.
• Proficient in automation and continuous delivery methods.
• Proficient in all aspects of the Software Development Life Cycle and in-depth knowledge of the financial services industry and their IT systems.
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines.

Preferred qualifications, capabilities, and skills

• Experience working at code level.
• Enable business capabilities through technical innovation and process improvements.