Develop models for customer support tasks that exceed the performance of closed source models
Experiment with small open-source models to drive order of magnitude reductions in latency across channels
Break down ambiguous research ideas into clear, iterative milestones and roadmaps.
3+ years of experience in AI/ML engineering or research.
Proven track record of working on AI/ML projects from concept to production.
Experience fine-tuning and deploying LLMs in production environments.
Prior experience working with multi-modal models