Manager, Digital Platform Engineering
ResmedGlobal Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
We are seeking an Engineering Manager to lead a team responsible for enabling and evolving Resmed’s Customer Identity and Access Management (CIAM) platform. In this role, you will partner closely with application teams to design, implement, and operate customer identity solutions that are secure, reliable, and easy to adopt at scale.
At Resmed, we are changing lives with every breath by improving patient quality of life, preventing chronic disease progression, and reducing healthcare system costs. Our mission is to delight ResMed’s developer community with an opinionated yet empathetic developer experience that avoids surprise, is a joy to use, and abstracts the complexity of modern development. This enables teams to move faster while building secure, scalable, and compliant customer-facing solutions.
This role sits within ResMed’s Digital Platform Engineering (DPE) group at the intersection of platform engineering, security, and developer experience, and is critical to how we build trusted digital experiences for customers.
Key Responsibilities
- Lead, coach, and develop a team of engineers delivering CIAM platform capabilities and application integrations
- Own delivery of CIAM solutions built on industry-standard identity protocols including OAuth 2.0, OpenID Connect, SAML, and SCIM
- Foster a high-performing, engineering-first culture focused on quality, security, and ownership
- Own team delivery, outcomes, and operational health
- Balance roadmap-driven platform work with intake and engagement from application teams
- Act as a primary engineering partner to application teams implementing CIAM solutions
- Guide teams through CIAM adoption patterns, best practices, and architectural tradeoffs
- Collaborate closely with Product, Security, Architecture, Privacy, and Compliance partners
- Provide technical oversight for CIAM solutions built using modern web and backend technologies including React, Java, MongoDB, and Redis
- Lead teams building and operating cloud-native services hosted by Amazon Web Services, favoring an Amazon EKS deployment approach
- Lead teams integrating and extending enterprise identity platforms such as Okta or equivalent CIAM or IAM solutions
- Participate in design reviews and promote reuse through shared patterns, libraries, and documentation
- Ensure CIAM services meet standards for scalability, availability, security, and privacy
- Support operational excellence through monitoring, incident response, and continuous improvement
- Communicate clearly when risks, dependencies, or delivery challenges arise
- May participate in an on-call support rotation
Required Qualifications
- Bachelor’s degree in Computer Science or related discipline
- Proven experience managing software engineering teams
- Experience working with enterprise identity platforms such as Okta or equivalent CIAM or IAM solutions
- Strong understanding of CIAM concepts and identity standards including OAuth 2.0, OpenID Connect, SAML, and SCIM
- Demonstrated experience delivering customer-facing identity or security-sensitive platforms
- Strong communication skills with the ability to explain complex technical and security concepts to diverse audiences
- Experience leading teams responsible for production systems with high availability, security, and reliability requirements
- Ability to partner effectively with application teams, security, architecture, and product stakeholders
Why Join Us
- Play a key role in shaping ResMed’s customer identity and security platform
- Lead teams working with modern technologies and cloud-native architecture
- Influence platform strategy, developer experience, and security outcomes
- Collaborate with global, cross-functional teams in a modern engineering environment
- Grow as a people leader while working on complex, high-impact technical problems
- Build solutions that make a meaningful difference in people’s lives
We are shaping the future at Resmed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees receive Flexible Time Off (FTO), receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
At Resmed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $143,000 - $179,000 - $215,000 USD.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.